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F R E Q U E N T L Y  A S K E D  Q U E S T I O N ' S 

  • What material is your jewelry made of?
    Our jewelry is mainly gold plated over stainless steel and also gold filled. Product description's will specify materials used for each piece.
  • How should I be taking care of my pieces?
    Please visit our jewelry care page for proper care tips.
  • Do you have a jewelry size chart?
    Yes we do! Use this guide to help you when picking out your piece. Necklace lengths are specified in product description.
  • Do you ship Internationally?
    Yes we do, we ship worlwide!
  • How can I cancel my order?
    Orders that have been marked as shipped may not be cancelled. If you'd like to cancel beforehand email us at shopbyraye@gmail.com within 5 hours after purchasing with your first and last name as well as order number, and we will issue you a refund.
  • Do you offer returns?
    Yes we accept full returns up to 30 days after purchase. If you'd like to make a return email us at shopbyraye@gmail.com
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